Have you had this problem with your Dominicks card?

[4boyzrus]

The other day my card wouldn't scan at the checkout.  I asked the cashier about it who said "Oh it's ok, we can scan it for you".  Then I asked about the problem at the pump and got a "Oh. You need to get a new card" reply.  Then he gave me the brochure and a new card.  I asked about the balance on my card that didn't work and how it transfers.

He said that I had to fill out the form, send it in and then THEY would transfer my balance.  He wasn't sure who they was and he said I couldn't do it at the customer service desk.

The worst part was that the cashier really didn't care about my questions!

Anyone else gone through this?  How did you get it fixed?  Honestly, I don't go there much any more, but with the discount at the pump I want to squeeze every penny out of them.

[skincarekathy- (admin)]

you have to call the number on the j4u page and i believe they can fix it for you

they fixed it for me, but i can only use my phone number. the scanny card doesnt work

[4boyzrus]

How does the phone number work at the pump?

[mashupmom]

You can just type it in on the keypad -- mine won't scan at the pump either.

[4boyzrus]

Thanks ladies!

[cookiemomAUNTBEE]

i never use my card, but have had trouble using my phone number...

more than once, the screen has said "no such number" or some kinda error, i forgot what...

so i go to another register and it works fine

ummmmm ok